Chetan Bhagat’s – One Night @ the Call Center
Bhagat’s One Night…is interesting, contemporary, easy to understand and extremely racy. It does not tax your brains with heavy stuff. The story is both real and far-fetched. The call center part appears real but God’s intervention………… Well! I think we all need that to ‘right size’ our chaotic, messed up lives. God, are you listening?
The story is about six people working for a call center ‘Connexions’ in Gurgaon, near Delhi.Shyam, Varun, Priyanka, Radhika and Esha are all young and confused. Only the Military Uncle is fifty plus. They cater to foolish/childish queries of their American customers, most of them unwillingly, as it gives them bread and butter, cokes, pizzas and discos etc. The America bashing dialogues bring in the humour though.
The story revolves around the sufferings, family problems, ambitions, hopes and love life of the six characters. But after God’s call, they listen to their ‘inner call’ and act accordingly and fast. (The sudden personality changes look unreal). But perhaps that’s how God works.
So if you want a look into the lives of the current generation of young people, their work, aspirations, attitudes, needs and values – read the novel.